Shipment policy

All orders are processed within 2-6 business days (excluding weekends and holidays) after receiving full payment.

Shipping charges are calculated based on the weight of your order and the destination.

We offer free shipping on orders over €200.

We partner with reputable carriers to ensure timely and secure delivery.

Standard shipping usually takes 7 - 20 business days.

Expedited shipping options are available at an additional cost.

We offer international shipping to every country excluding: Russia.

Please note that customs duties and taxes may apply, and customers are responsible for these charges.

Once your order is shipped, you will receive a confirmation email with a tracking number.

You can track your order through our website or the carrier’s website.

Estimated delivery times are provided for each shipping method during checkout.

Delays may occur due to unforeseen circumstances, but we will do our best to keep you informed.

NET☆DREAM is not responsible for lost or stolen packages. Please ensure a secure delivery location.

Customers are responsible for providing accurate shipping information. Please double-check your address during checkout.

If a package is returned due to failed delivery attempts, the customer will be responsible for additional shipping charges to resend the package.

If you have questions or concerns about our Shipment policy, please contact us at [email protected]

By placing an order with NET☆DREAM, you agree to the terms and conditions outlined in this shipping policy. Thank you for choosing us!

Studio Hoshimi
NET☆DREAM
[email protected]
+31 06 20502390